Difference between revisions of "pay-toll-puerto-rico"

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{{DISPLAYTITLE:How to pay toll in Puerto Rico}}
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{{DISPLAYTITLE: Pay Toll Puerto Rico: Complete Payment Guide AutoExpreso & MóvilCash 2025}}
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{{#seo:|title=How to pay toll in Puerto Rico}}
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{{#seo:|title=Pay Toll Puerto Rico: Complete Payment Guide AutoExpreso & MóvilCash 2025}}
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{{#seo:|keywords=pay toll Puerto Rico, AutoExpreso, MóvilCash, Puerto Rico toll payment, PR toll roads, AutoExpreso tag}}
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{{#seo:|description=Complete 2025 guide to paying tolls in Puerto Rico. AutoExpreso account setup, MóvilCash cards, cash options, rental car tips. Step-by-step payment instructions.}}
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{{#canonics: https://tollguru.com/toll-wiki/pay-toll-puerto-rico}}
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{{worldMap}}
  
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__TOC__
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<div class="shadowCard">
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<h1 style="font-size: 32px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 10px 0; border-bottom: 3px solid #a2a9b1; padding-bottom: 5px; padding-top: 0">Pay Toll Puerto Rico: Complete Payment Guide</h1>
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<div style="background: #ffffff; border: 1px solid #dee2e6; border-radius: 8px; padding: 20px; padding-bottom:0">
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<div style="color: #202122; font-size: 16px; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6;">
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<strong style="font-weight: bold;">Payment Methods:</strong> AutoExpreso (Electronic), MóvilCash (Card), Limited Cash<br>
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<strong style="font-weight: bold;">Recommended:</strong> AutoExpreso tag for all toll roads<br>
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<strong style="font-weight: bold;">Currency:</strong> US Dollar (USD)<br>
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<strong style="font-weight: bold;">Support:</strong> 1-888-688-1010 (AutoExpreso Customer Service)<br>
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<strong style="font-weight: bold;">App:</strong> AutoExpreso Móvil (iOS/Android)
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</div>
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</div>
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<h2 style="font-size: 24px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 25px 0 15px 0; border-bottom: 1px solid #a2a9b1; padding-bottom: 2px;">How to Pay Tolls in Puerto Rico: 2025 Methods</h2>
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<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 8px 0;">Puerto Rico operates three distinct toll payment systems in 2025. Most toll roads require electronic payment, making AutoExpreso essential for efficient travel across the island.</p>
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<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 8px 0;"><strong style="font-weight: bold;">Critical Information:</strong> Major highways (PR-52, PR-53, PR-66, PR-20) accept ONLY AutoExpreso ("solo sello"). Cash is limited to select sections of PR-22 and PR-5 with significant wait times.</p>
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<h2 style="font-size: 24px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 25px 0 15px 0; border-bottom: 1px solid #a2a9b1; padding-bottom: 2px;">AutoExpreso Electronic Payment System</h2>
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<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 8px 0;">AutoExpreso is Puerto Rico's primary electronic toll collection system, required for most toll roads. The system uses RFID transponders for highway-speed toll collection.</p>
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<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 20px 0 10px 0;">How AutoExpreso Works</h3>
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<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
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<li><strong style="font-weight: bold;">RFID Transponder:</strong> Windshield-mounted tag automatically detected at toll plazas</li>
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<li><strong style="font-weight: bold;">Prepaid System:</strong> Account must be loaded with funds before use</li>
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<li><strong style="font-weight: bold;">Automatic Deduction:</strong> Tolls deducted instantly when passing through toll plazas</li>
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<li><strong style="font-weight: bold;">Light Indicator:</strong> Green light confirms successful payment, red indicates insufficient funds</li>
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<li><strong style="font-weight: bold;">Lane Designation:</strong> AutoExpreso lanes always on the LEFT side of toll plazas</li>
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</ul>
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<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 20px 0 10px 0;">Getting Your AutoExpreso Tag</h3>
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<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">Purchase Locations (150+ available):</strong></p>
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<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
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<li>All Puma gas stations throughout Puerto Rico</li>
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<li>Select Total gas stations</li>
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<li>AutoExpreso Customer Service Centers</li>
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<li>In-Lane Replenishment (ILR) lanes at toll plazas (green "R" designation)</li>
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<li>Rental car companies (with daily fees)</li>
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</ul>
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<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">Initial Setup Requirements:</strong></p>
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<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
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<li>Tag purchase fee: $10-15 (varies by retailer)</li>
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<li>Initial balance: $20 minimum recommended</li>
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<li>Vehicle registration: Required for account activation</li>
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<li>Contact information: Phone number and address</li>
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</ul>
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<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 20px 0 10px 0;">AutoExpreso Account Registration</h3>
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<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">Registration Methods:</strong></p>
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<ol style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
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<li><strong style="font-weight: bold;">Online Registration:</strong> Visit autoexpreso.com and create account</li>
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<li><strong style="font-weight: bold;">AutoExpreso Móvil App:</strong> Download from iOS App Store or Google Play</li>
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<li><strong style="font-weight: bold;">Phone Registration:</strong> Call 1-888-688-1010</li>
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<li><strong style="font-weight: bold;">In-Person:</strong> Visit Customer Service Centers</li>
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</ol>
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<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">Required Information for Registration:</strong></p>
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<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
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<li>Vehicle license plate number</li>
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<li>Vehicle make, model, and year</li>
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<li>AutoExpreso tag number (printed on tag)</li>
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<li>Driver's license or identification number</li>
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<li>Contact information (phone, email, address)</li>
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</ul>
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<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 20px 0 10px 0;">Reloading Your AutoExpreso Account</h3>
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<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">Reload Options:</strong></p>
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<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
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<li><strong style="font-weight: bold;">Gas Stations:</strong> All Puma stations, select Total stations - swipe magnetic card, pay cashier</li>
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<li><strong style="font-weight: bold;">In-Lane Replenishment:</strong> Green "R" lanes at toll plazas - accepts cash, credit, debit cards</li>
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<li><strong style="font-weight: bold;">Online:</strong> autoexpreso.com with credit/debit card</li>
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<li><strong style="font-weight: bold;">Mobile App:</strong> AutoExpreso Móvil app with stored payment methods</li>
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<li><strong style="font-weight: bold;">Auto-Recharge:</strong> Automatic reload when balance drops below set amount</li>
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</ul>
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<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">Minimum Balance Recommendation:</strong> Keep $10+ balance to avoid insufficient funds at toll plazas</p>
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<h2 style="font-size: 24px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 25px 0 15px 0; border-bottom: 1px solid #a2a9b1; padding-bottom: 2px;">MóvilCash Card Payment System</h2>
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<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 8px 0;">MóvilCash is a prepaid card alternative to AutoExpreso, popular with tourists and short-term visitors. The cards work only in designated "R" and "R+" lanes at toll plazas.</p>
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<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 20px 0 10px 0;">How MóvilCash Works</h3>
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<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
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<li><strong style="font-weight: bold;">Prepaid Card:</strong> Magnetic stripe card loaded with funds</li>
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<li><strong style="font-weight: bold;">Lane-Specific:</strong> Only usable in "R" (replenishment) lanes on RIGHT side of toll plazas</li>
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<li><strong style="font-weight: bold;">Instant Purchase:</strong> Available at In-Lane Replenishment stations</li>
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<li><strong style="font-weight: bold;">Change System:</strong> Excess payment loaded onto card for future use</li>
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</ul>
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<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 20px 0 10px 0;">Getting MóvilCash Cards</h3>
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<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">Purchase Process:</strong></p>
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<ol style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
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<li>Enter green "R" or "R+" lane at toll plaza</li>
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<li>Tell toll attendant you need a MóvilCash card</li>
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<li>Pay with cash, credit, or debit card</li>
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<li>Receive card loaded with payment amount minus toll</li>
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<li>Keep card for future toll payments</li>
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</ol>
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<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">Important Notes:</strong></p>
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<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
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<li>No cash change given - excess amount loaded onto card</li>
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<li>Cards do not expire but have no cash value</li>
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<li>Cannot be used in AutoExpreso lanes</li>
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<li>Wait times typically longer than AutoExpreso lanes</li>
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</ul>
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<h2 style="font-size: 24px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 25px 0 15px 0; border-bottom: 1px solid #a2a9b1; padding-bottom: 2px;">Cash Payment Options (Limited)</h2>
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<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 8px 0;">Cash payment is extremely limited in Puerto Rico's toll system. Most highways converted to electronic-only collection, with cash available only at select locations.</p>
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<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 20px 0 10px 0;">Where Cash is Still Accepted</h3>
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<div style="overflow-x: auto; -webkit-overflow-scrolling: touch; margin: 20px 0;">
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<table style="width: 100%; min-width: 600px; border-collapse: collapse; font-size: 16px; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; color: #202122; outline: 1px solid #dee2e6;">
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<th style="padding: 12px; outline: 1px solid #dee2e6; text-align: left; font-weight: bold; color: #ffffff !important; background: #555555 !important;">Highway</th>
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<th style="padding: 12px; outline: 1px solid #dee2e6; text-align: left; font-weight: bold; color: #ffffff !important; background: #555555 !important;">Cash Availability</th>
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<th style="padding: 12px; outline: 1px solid #dee2e6; text-align: left; font-weight: bold; color: #ffffff !important; background: #555555 !important;">Lane Designation</th>
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<th style="padding: 12px; outline: 1px solid #dee2e6; text-align: left; font-weight: bold; color: #ffffff !important; background: #555555 !important;">Wait Times</th>
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</tr>
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<tr>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">PR-22</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Select toll plazas</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">"C" lanes</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">15-20 minutes</td>
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</tr>
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<tr>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">PR-5</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">Limited sections</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">"C" lanes</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">10-15 minutes</td>
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</tr>
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<tr>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">PR-52</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">AutoExpreso Only</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">N/A</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">N/A</td>
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</tr>
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<tr>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">PR-53</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">AutoExpreso Only</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">N/A</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">N/A</td>
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</tr>
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<tr>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">PR-66</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">AutoExpreso Only</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">N/A</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">N/A</td>
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</tr>
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<tr>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">PR-20</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">AutoExpreso Only</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">N/A</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">N/A</td>
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</tr>
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</table>
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</div>
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<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">Cash Payment Requirements:</strong></p>
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<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
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<li>Exact change preferred (quarters, dollars)</li>
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<li>Only available in designated "C" lanes</li>
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<li>Significantly longer wait times than electronic payment</li>
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<li>Not recommended for tourists or time-sensitive travel</li>
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</ul>
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<h2 style="font-size: 24px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 25px 0 15px 0; border-bottom: 1px solid #a2a9b1; padding-bottom: 2px;">Rental Car Toll Payment</h2>
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<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 8px 0;">Most rental car companies in Puerto Rico offer AutoExpreso services with their vehicles, but policies and fees vary significantly between companies.</p>
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<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 20px 0 10px 0;">Rental Car AutoExpreso Options</h3>
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<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">Option 1: Activate Rental Car AutoExpreso</strong></p>
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<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
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<li>Daily fees: $10-25 per day plus actual tolls</li>
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<li>Automatic toll payment through rental car</li>
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<li>No setup required - activated at pickup</li>
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<li>Billed to rental car contract</li>
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</ul>
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<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">Option 2: Decline Rental Car AutoExpreso</strong></p>
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<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
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<li>Purchase your own AutoExpreso tag</li>
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<li>Register tag to rental car license plate</li>
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<li>Remove vehicle from account when returning car</li>
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<li>Risk of double-charging if rental car tag active</li>
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</ul>
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<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">⚠️ Important Warning:</strong> If you use toll roads without activated AutoExpreso, rental car companies typically charge $25+ penalty fees plus actual toll costs for each violation.</p>
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<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 20px 0 10px 0;">Rental Car Best Practices</h3>
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<ol style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
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<li><strong style="font-weight: bold;">Ask about AutoExpreso at pickup:</strong> Clarify fees and activation policies</li>
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<li><strong style="font-weight: bold;">Activate if using toll roads:</strong> Saves time and avoids penalties</li>
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<li><strong style="font-weight: bold;">Check for existing tags:</strong> Look for AutoExpreso sticker on windshield</li>
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<li><strong style="font-weight: bold;">Use MóvilCash alternative:</strong> If you decline rental car AutoExpreso</li>
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<li><strong style="font-weight: bold;">Plan toll-free routes:</strong> If avoiding rental car fees</li>
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</ol>
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<h2 style="font-size: 24px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 25px 0 15px 0; border-bottom: 1px solid #a2a9b1; padding-bottom: 2px;">Payment Method Comparison</h2>
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<div style="overflow-x: auto; -webkit-overflow-scrolling: touch; margin: 20px 0;">
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<table style="width: 100%; min-width: 600px; border-collapse: collapse; font-size: 16px; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; color: #202122; outline: 1px solid #dee2e6;">
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<th style="padding: 12px; outline: 1px solid #dee2e6; text-align: left; font-weight: bold; color: #ffffff !important; background: #555555 !important;">Payment Method</th>
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<th style="padding: 12px; outline: 1px solid #dee2e6; text-align: left; font-weight: bold; color: #ffffff !important; background: #555555 !important;">Speed</th>
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<th style="padding: 12px; outline: 1px solid #dee2e6; text-align: left; font-weight: bold; color: #ffffff !important; background: #555555 !important;">Convenience</th>
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<th style="padding: 12px; outline: 1px solid #dee2e6; text-align: left; font-weight: bold; color: #ffffff !important; background: #555555 !important;">Coverage</th>
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<th style="padding: 12px; outline: 1px solid #dee2e6; text-align: left; font-weight: bold; color: #ffffff !important; background: #555555 !important;">Best For</th>
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</tr>
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<tr>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">AutoExpreso</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Excellent</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Excellent</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">All highways</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Residents & Regular users</td>
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</tr>
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<tr>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">MóvilCash</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">Good</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">Good</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">All highways</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">Tourists & Visitors</td>
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</tr>
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<tr>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Rental Car AutoExpreso</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Excellent</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Excellent</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">All highways</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Short-term rentals</td>
 +
</tr>
 +
<tr>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">Cash</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">Poor</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">Poor</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">PR-22, PR-5 only</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">Emergency only</td>
 +
</tr>
 +
</table>
 +
</div>
  
−
{{#seo:|keywords=us toll, Puerto Rico toll roads, puerto rico toll, autoexpresso}}
+
<h2 style="font-size: 24px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 25px 0 15px 0; border-bottom: 1px solid #a2a9b1; padding-bottom: 2px;">Step-by-Step Payment Guide</h2>
  
−
<addmap />
+
<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 20px 0 10px 0;">For First-Time AutoExpreso Users</h3>
  
−
__TOC__
+
<ol style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
 +
<li><strong style="font-weight: bold;">Purchase AutoExpreso tag</strong> at Puma gas station or toll plaza ILR lane</li>
 +
<li><strong style="font-weight: bold;">Load initial funds</strong> ($20+ recommended) at point of purchase</li>
 +
<li><strong style="font-weight: bold;">Mount tag on windshield</strong> behind rearview mirror (follow included instructions)</li>
 +
<li><strong style="font-weight: bold;">Register account online</strong> at autoexpreso.com or via mobile app</li>
 +
<li><strong style="font-weight: bold;">Add vehicle information</strong> (license plate, make, model, year)</li>
 +
<li><strong style="font-weight: bold;">Test tag</strong> by driving through AutoExpreso lane (LEFT side)</li>
 +
<li><strong style="font-weight: bold;">Monitor balance</strong> and reload as needed</li>
 +
</ol>
 +
 
 +
<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 20px 0 10px 0;">For Tourists Using MóvilCash</h3>
 +
 
 +
<ol style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
 +
<li><strong style="font-weight: bold;">Approach toll plaza</strong> and look for green "R" or "R+" lanes on RIGHT side</li>
 +
<li><strong style="font-weight: bold;">Enter designated lane</strong> and tell attendant you need MóvilCash</li>
 +
<li><strong style="font-weight: bold;">Pay with cash, credit, or debit</strong> for toll amount plus extra for future use</li>
 +
<li><strong style="font-weight: bold;">Receive MóvilCash card</strong> loaded with excess payment amount</li>
 +
<li><strong style="font-weight: bold;">Use card for future tolls</strong> in "R" lanes only</li>
 +
<li><strong style="font-weight: bold;">Reload card</strong> as needed at ILR lanes</li>
 +
</ol>
 +
 
 +
<h2 style="font-size: 24px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 25px 0 15px 0; border-bottom: 1px solid #a2a9b1; padding-bottom: 2px;">Common Payment Issues & Solutions</h2>
 +
 
 +
<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 15px 0 8px 0;">AutoExpreso Tag Not Reading</h3>
 +
<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
 +
<li><strong style="font-weight: bold;">Check mounting:</strong> Ensure tag is properly positioned on windshield</li>
 +
<li><strong style="font-weight: bold;">Verify balance:</strong> Insufficient funds prevent toll payment</li>
 +
<li><strong style="font-weight: bold;">Clean windshield:</strong> Dirt or tinting may interfere with reading</li>
 +
<li><strong style="font-weight: bold;">Contact support:</strong> Call 1-888-688-1010 for tag replacement</li>
 +
</ul>
  
 +
<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 15px 0 8px 0;">Insufficient Funds</h3>
 +
<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
 +
<li><strong style="font-weight: bold;">Immediate solution:</strong> Use MóvilCash at "R" lane or pay cash if available</li>
 +
<li><strong style="font-weight: bold;">Reload account:</strong> Visit nearest Puma station or ILR lane</li>
 +
<li><strong style="font-weight: bold;">Set up auto-reload:</strong> Prevent future insufficient fund issues</li>
 +
<li><strong style="font-weight: bold;">Pay violations:</strong> Unpaid tolls result in penalty fees</li>
 +
</ul>
  
−
<div class="shadowCard">
+
<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 15px 0 8px 0;">Double Charging (Rental Cars)</h3>
−
== How to pay toll in Puerto Rico==
+
<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
−
You can install [https://tollguru.com/toll-wiki/autoexpreso-puerto-rico AutoExpreso tag] or you can pay with Cash. AutoExpreso transponders can be replenished at all Puma and select Total stations in Puerto Rico or at designated replenishment lanes (designated with a green “R”) at select toll plazas.<br/>Video toll system such as Pay by plate doesn’t exists on either of the toll roads.
+
<li><strong style="font-weight: bold;">Cause:</strong> Using MóvilCash while rental car has active AutoExpreso tag</li>
 +
<li><strong style="font-weight: bold;">Prevention:</strong> Choose one payment method - either activate rental car AutoExpreso or use MóvilCash exclusively</li>
 +
<li><strong style="font-weight: bold;">Resolution:</strong> Contact rental car company and AutoExpreso customer service</li>
 +
</ul>
  
−
</div><div class="shadowCard">
+
<h2 style="font-size: 24px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 25px 0 15px 0; border-bottom: 1px solid #a2a9b1; padding-bottom: 2px;">Frequently Asked Questions</h2>
−
== Cash payment on Puerto Rico toll roads ==
 
  
−
You can use cash for paying tolls on following Puerto Rico highways:
+
<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 15px 0 8px 0;">Can I use E-ZPass or other US toll transponders in Puerto Rico?</h3>
 +
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 8px 0;">No, AutoExpreso is not interoperable with E-ZPass, SunPass, or other US toll collection systems. You must use AutoExpreso, MóvilCash, or cash for Puerto Rico tolls.</p>
  
−
<ul><li>Puerto Rico Highway 5 (PR-5)</li><li>Puerto Rico Highway 17 (PR-17)</li><li>Puerto Rico Highway 20 (PR-20)</li><li>Puerto Rico Highway 22 (PR-22)</li><li>Puerto Rico Highway 52 (PR-52)</li><li>Puerto Rico Highway 53 (PR-53)</li><li>Puerto Rico Highway 66 (PR-66)</li></ul>
+
<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 15px 0 8px 0;">What happens if I go through a toll without paying?</h3>
−
</div><div class="shadowCard">
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 8px 0;">You'll receive a violation notice with penalties. For rental cars, companies typically charge $25+ plus the actual toll for each violation. Multiple violations can result in significant fees.</p>
−
== AutoExpreso payment on Puerto Rico toll roads ==
 
  
−
You can use AutoExpreso tag for paying tolls on following Puerto Rico highways:
+
<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 15px 0 8px 0;">How do I know my AutoExpreso balance?</h3>
 +
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 8px 0;">Check your balance via the AutoExpreso Móvil app, autoexpreso.com website, or by calling 1-888-688-1010. You can also check at any Puma gas station or ILR lane.</p>
  
−
<ul><li>Puerto Rico Highway 5 (PR-5)</li><li>Puerto Rico Highway 17 (PR-17)</li><li>Puerto Rico Highway 20 (PR-20)</li><li>Puerto Rico Highway 22 (PR-22)</li><li>Puerto Rico Highway 52 (PR-52)</li><li>Puerto Rico Highway 53 (PR-53)</li><li>Puerto Rico Highway 66 (PR-66)</li></ul>
+
<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 15px 0 8px 0;">Can I get a refund for unused AutoExpreso funds?</h3>
 +
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 8px 0;">AutoExpreso funds are generally non-refundable. However, you can contact customer service at 1-888-688-1010 to discuss account closure options if you're permanently leaving Puerto Rico.</p>
  
 +
<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 15px 0 8px 0;">Which payment method is best for tourists?</h3>
 +
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 8px 0;">For short visits (1-3 days), MóvilCash or rental car AutoExpreso is most convenient. For longer stays or multiple visits, purchasing your own AutoExpreso tag is more cost-effective.</p>
  
−
Not all payment methods are accepted at all toll stations.
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;">To calculate toll costs for all payment methods across Puerto Rico toll roads, use TollGuru Puerto Rico toll calculator</p>
−
<br>
 
−
Please check with '''Puerto Rico toll calculator''' for payment method accepted.
 
  
 +
<div style="text-align: center; margin: 20px 0;">
 
<html>
 
<html>
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<div style="text-align: center;">
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<a href="https://tollguru.com/puerto-rico-toll-calculator"><button class="custom-button button-orange" type="button">Puerto Rico Toll Calculator</button></a>
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<a href="https://tollguru.com/puerto-rico-toll-calculator"><button type="button" class="custom-button button-orange">Puerto Rico Toll Calculator</button></a>
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</div>
 
</div>
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</html>
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</div><div class='shadowCard referenceSection'>
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<h2 style="font-size: 24px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 25px 0 15px 0; border-bottom: 1px solid #a2a9b1; padding-bottom: 2px;">Contact Information & Support</h2>
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== See also ==
+
 
−
<div class="row">
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">AutoExpreso Customer Service:</strong></p>
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    <div class="col-lg-4">
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<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
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* [https://tollguru.com/toll-wiki/us-toll US state tolls and toll passes]
+
<li>Phone: 1-888-688-1010</li>
−
* [https://tollguru.com/toll-wiki Worldwide tolls]
+
<li>Website: autoexpreso.com</li>
−
    </div>
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<li>Mobile App: AutoExpreso Móvil (iOS/Android)</li>
−
    <div class="col-lg-4">
+
<li>Email: Available through website contact form</li>
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* [https://tollguru.com/toll-wiki/florida-toll-roads-bridges-express-lanes-expressways-sunpass Florida tolls]
+
</ul>
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* [https://tollguru.com/toll-wiki/tennessee-toll-roads Tennessee tolls]
+
 
 +
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">Related Puerto Rico Toll Information:</strong></p>
 +
<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
 +
<li>[[autoexpreso-puerto-rico|AutoExpreso Puerto Rico]] - Complete toll system overview</li>
 +
<li>[[puerto-rico-toll-roads|Puerto Rico Toll Roads]] - Highway details and rates</li>
 +
</ul>
  
 
</div>
 
</div>
  
 +
<div class="shadowCard">
 +
<h3 style="color: #202122; margin: 0 0 10px 0; font-size: 18px; font-family: Georgia, 'Times New Roman', serif; text-align: center;">Found outdated content or toll information? Join us to keep toll information accurate.</h3>
 +
<div style="margin: 15px 0; text-align: center;">
 +
<html>
 +
<a href="https://tollguru.com/contact"><button class="custom-button button-orange" style="margin-right: 10px;" type="button">Report Issue</button></a>
 +
<a href="https://tollguru.com/toll-wiki/index.php?title=Special:CreateAccount&returnto=home-page"><button class="custom-button button-orange" type="button">Join Contributors</button></a>
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</html>
 
</div>
 
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== References ==
 
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<references />
 
 
</div>
 
</div>
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[[Category: How to pay toll]]
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[[Category: US tolls]]
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</div>

Latest revision as of 09:08, 8 July 2025



Click on the map to open toll wiki for a country/state

Pay Toll Puerto Rico: Complete Payment Guide

Payment Methods: AutoExpreso (Electronic), MóvilCash (Card), Limited Cash
Recommended: AutoExpreso tag for all toll roads
Currency: US Dollar (USD)
Support: 1-888-688-1010 (AutoExpreso Customer Service)
App: AutoExpreso Móvil (iOS/Android)

How to Pay Tolls in Puerto Rico: 2025 Methods

Puerto Rico operates three distinct toll payment systems in 2025. Most toll roads require electronic payment, making AutoExpreso essential for efficient travel across the island.

Critical Information: Major highways (PR-52, PR-53, PR-66, PR-20) accept ONLY AutoExpreso ("solo sello"). Cash is limited to select sections of PR-22 and PR-5 with significant wait times.

AutoExpreso Electronic Payment System

AutoExpreso is Puerto Rico's primary electronic toll collection system, required for most toll roads. The system uses RFID transponders for highway-speed toll collection.

How AutoExpreso Works

  • RFID Transponder: Windshield-mounted tag automatically detected at toll plazas
  • Prepaid System: Account must be loaded with funds before use
  • Automatic Deduction: Tolls deducted instantly when passing through toll plazas
  • Light Indicator: Green light confirms successful payment, red indicates insufficient funds
  • Lane Designation: AutoExpreso lanes always on the LEFT side of toll plazas

Getting Your AutoExpreso Tag

Purchase Locations (150+ available):

  • All Puma gas stations throughout Puerto Rico
  • Select Total gas stations
  • AutoExpreso Customer Service Centers
  • In-Lane Replenishment (ILR) lanes at toll plazas (green "R" designation)
  • Rental car companies (with daily fees)

Initial Setup Requirements:

  • Tag purchase fee: $10-15 (varies by retailer)
  • Initial balance: $20 minimum recommended
  • Vehicle registration: Required for account activation
  • Contact information: Phone number and address

AutoExpreso Account Registration

Registration Methods:

  1. Online Registration: Visit autoexpreso.com and create account
  2. AutoExpreso Móvil App: Download from iOS App Store or Google Play
  3. Phone Registration: Call 1-888-688-1010
  4. In-Person: Visit Customer Service Centers

Required Information for Registration:

  • Vehicle license plate number
  • Vehicle make, model, and year
  • AutoExpreso tag number (printed on tag)
  • Driver's license or identification number
  • Contact information (phone, email, address)

Reloading Your AutoExpreso Account

Reload Options:

  • Gas Stations: All Puma stations, select Total stations - swipe magnetic card, pay cashier
  • In-Lane Replenishment: Green "R" lanes at toll plazas - accepts cash, credit, debit cards
  • Online: autoexpreso.com with credit/debit card
  • Mobile App: AutoExpreso Móvil app with stored payment methods
  • Auto-Recharge: Automatic reload when balance drops below set amount

Minimum Balance Recommendation: Keep $10+ balance to avoid insufficient funds at toll plazas

MóvilCash Card Payment System

MóvilCash is a prepaid card alternative to AutoExpreso, popular with tourists and short-term visitors. The cards work only in designated "R" and "R+" lanes at toll plazas.

How MóvilCash Works

  • Prepaid Card: Magnetic stripe card loaded with funds
  • Lane-Specific: Only usable in "R" (replenishment) lanes on RIGHT side of toll plazas
  • Instant Purchase: Available at In-Lane Replenishment stations
  • Change System: Excess payment loaded onto card for future use

Getting MóvilCash Cards

Purchase Process:

  1. Enter green "R" or "R+" lane at toll plaza
  2. Tell toll attendant you need a MóvilCash card
  3. Pay with cash, credit, or debit card
  4. Receive card loaded with payment amount minus toll
  5. Keep card for future toll payments

Important Notes:

  • No cash change given - excess amount loaded onto card
  • Cards do not expire but have no cash value
  • Cannot be used in AutoExpreso lanes
  • Wait times typically longer than AutoExpreso lanes

Cash Payment Options (Limited)

Cash payment is extremely limited in Puerto Rico's toll system. Most highways converted to electronic-only collection, with cash available only at select locations.

Where Cash is Still Accepted

Highway Cash Availability Lane Designation Wait Times
PR-22 Select toll plazas "C" lanes 15-20 minutes
PR-5 Limited sections "C" lanes 10-15 minutes
PR-52 AutoExpreso Only N/A N/A
PR-53 AutoExpreso Only N/A N/A
PR-66 AutoExpreso Only N/A N/A
PR-20 AutoExpreso Only N/A N/A

Cash Payment Requirements:

  • Exact change preferred (quarters, dollars)
  • Only available in designated "C" lanes
  • Significantly longer wait times than electronic payment
  • Not recommended for tourists or time-sensitive travel

Rental Car Toll Payment

Most rental car companies in Puerto Rico offer AutoExpreso services with their vehicles, but policies and fees vary significantly between companies.

Rental Car AutoExpreso Options

Option 1: Activate Rental Car AutoExpreso

  • Daily fees: $10-25 per day plus actual tolls
  • Automatic toll payment through rental car
  • No setup required - activated at pickup
  • Billed to rental car contract

Option 2: Decline Rental Car AutoExpreso

  • Purchase your own AutoExpreso tag
  • Register tag to rental car license plate
  • Remove vehicle from account when returning car
  • Risk of double-charging if rental car tag active

⚠️ Important Warning: If you use toll roads without activated AutoExpreso, rental car companies typically charge $25+ penalty fees plus actual toll costs for each violation.

Rental Car Best Practices

  1. Ask about AutoExpreso at pickup: Clarify fees and activation policies
  2. Activate if using toll roads: Saves time and avoids penalties
  3. Check for existing tags: Look for AutoExpreso sticker on windshield
  4. Use MóvilCash alternative: If you decline rental car AutoExpreso
  5. Plan toll-free routes: If avoiding rental car fees

Payment Method Comparison

Payment Method Speed Convenience Coverage Best For
AutoExpreso Excellent Excellent All highways Residents & Regular users
MóvilCash Good Good All highways Tourists & Visitors
Rental Car AutoExpreso Excellent Excellent All highways Short-term rentals
Cash Poor Poor PR-22, PR-5 only Emergency only

Step-by-Step Payment Guide

For First-Time AutoExpreso Users

  1. Purchase AutoExpreso tag at Puma gas station or toll plaza ILR lane
  2. Load initial funds ($20+ recommended) at point of purchase
  3. Mount tag on windshield behind rearview mirror (follow included instructions)
  4. Register account online at autoexpreso.com or via mobile app
  5. Add vehicle information (license plate, make, model, year)
  6. Test tag by driving through AutoExpreso lane (LEFT side)
  7. Monitor balance and reload as needed

For Tourists Using MóvilCash

  1. Approach toll plaza and look for green "R" or "R+" lanes on RIGHT side
  2. Enter designated lane and tell attendant you need MóvilCash
  3. Pay with cash, credit, or debit for toll amount plus extra for future use
  4. Receive MóvilCash card loaded with excess payment amount
  5. Use card for future tolls in "R" lanes only
  6. Reload card as needed at ILR lanes

Common Payment Issues & Solutions

AutoExpreso Tag Not Reading

  • Check mounting: Ensure tag is properly positioned on windshield
  • Verify balance: Insufficient funds prevent toll payment
  • Clean windshield: Dirt or tinting may interfere with reading
  • Contact support: Call 1-888-688-1010 for tag replacement

Insufficient Funds

  • Immediate solution: Use MóvilCash at "R" lane or pay cash if available
  • Reload account: Visit nearest Puma station or ILR lane
  • Set up auto-reload: Prevent future insufficient fund issues
  • Pay violations: Unpaid tolls result in penalty fees

Double Charging (Rental Cars)

  • Cause: Using MóvilCash while rental car has active AutoExpreso tag
  • Prevention: Choose one payment method - either activate rental car AutoExpreso or use MóvilCash exclusively
  • Resolution: Contact rental car company and AutoExpreso customer service

Frequently Asked Questions

Can I use E-ZPass or other US toll transponders in Puerto Rico?

No, AutoExpreso is not interoperable with E-ZPass, SunPass, or other US toll collection systems. You must use AutoExpreso, MóvilCash, or cash for Puerto Rico tolls.

What happens if I go through a toll without paying?

You'll receive a violation notice with penalties. For rental cars, companies typically charge $25+ plus the actual toll for each violation. Multiple violations can result in significant fees.

How do I know my AutoExpreso balance?

Check your balance via the AutoExpreso Móvil app, autoexpreso.com website, or by calling 1-888-688-1010. You can also check at any Puma gas station or ILR lane.

Can I get a refund for unused AutoExpreso funds?

AutoExpreso funds are generally non-refundable. However, you can contact customer service at 1-888-688-1010 to discuss account closure options if you're permanently leaving Puerto Rico.

Which payment method is best for tourists?

For short visits (1-3 days), MóvilCash or rental car AutoExpreso is most convenient. For longer stays or multiple visits, purchasing your own AutoExpreso tag is more cost-effective.

To calculate toll costs for all payment methods across Puerto Rico toll roads, use TollGuru Puerto Rico toll calculator

Contact Information & Support

AutoExpreso Customer Service:

  • Phone: 1-888-688-1010
  • Website: autoexpreso.com
  • Mobile App: AutoExpreso Móvil (iOS/Android)
  • Email: Available through website contact form

Related Puerto Rico Toll Information:

Found outdated content or toll information? Join us to keep toll information accurate.

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