Difference between revisions of "indonesia-tolls"

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{{DISPLAYTITLE: Indonesia Toll Roads Complete Guide: E-Toll, Trans-Java & Payment 2025}}
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{{#seo:|title=Indonesia Toll Roads Complete Guide: E-Toll, Trans-Java & Payment 2025}}
 +
{{#seo:|keywords=Indonesia tolls, e-toll, Trans-Java toll road, Flazz BCA, BRIZZI, e-Money Mandiri}}
 +
{{#seo:|description=Complete 2025 guide to Indonesia toll roads, e-toll requirements, current rates, payment methods for Trans-Java highway. Calculate tolls now.}}
 +
{{#canonics: https://tollguru.com/toll-wiki/indonesia-tolls}}
 
{{worldMap}}
 
{{worldMap}}
  
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__TOC__
 
<div class="shadowCard">
 
<div class="shadowCard">
  
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= Indonesia Toll Roads 2025: Complete Guide =
+
<h1  style="font-size: 32px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 10px 0; border-bottom: 3px solid #a2a9b1; padding-bottom: 5px; padding-top: 0">Indonesia Toll Roads Complete Guide</h1>
  
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<div style="background: #ffffff; border: 1px solid #dee2e6; border-radius: 8px; padding: 20px; margin-bottom: 20px;">
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<div style="background: #ffffff; border: 1px solid #dee2e6; border-radius: 8px; padding: 20px; padding-bottom:0">
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<div style="color: #6c757d; font-size: 14px;">
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<div style="color: #202122; font-size: 16px; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6;">
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'''System:''' Electronic-only payment (GTO/E-toll)<br>
+
<strong style="font-weight: bold;">System:</strong> Electronic toll collection only (E-Toll mandatory)<br>
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'''Operator:''' Jasa Marga, Hutama Karya, Private Operators<br>
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<strong style="font-weight: bold;">Coverage:</strong> Trans-Java (1,167km), Sumatra, Bali networks<br>
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'''Currency:''' Indonesian Rupiah (IDR)<br>
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<strong style="font-weight: bold;">Currency:</strong> Indonesian Rupiah (IDR)<br>
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'''Coverage:''' 2,893 km nationwide (Java, Sumatra, Bali, Kalimantan)<br>
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<strong style="font-weight: bold;">Technology:</strong> RFID e-toll cards, NFC mobile top-up<br>
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'''Technology:''' RFID e-toll cards, contactless payment
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<strong style="font-weight: bold;">Operators:</strong> Jasa Marga, Hutama Karya, Waskita Toll Road, private concessionaires
 
</div>
 
</div>
 
</div>
 
</div>
  
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<div style="text-align: center; margin: 20px 0;">
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<h2 style="font-size: 24px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 25px 0 15px 0; border-bottom: 1px solid #a2a9b1; padding-bottom: 2px;">Do I Need E-Toll for Indonesia? 2025 Update</h2>
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[https://tollguru.com/toll-calculator-indonesia Calculate Indonesia Toll]
+
 
−
</div>
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<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 8px 0;">Yes, you absolutely need an e-toll card to drive on Indonesian toll roads - cash payments are completely prohibited. Indonesia operates a 100% electronic toll collection system with no alternative payment methods at toll gates.</p>
  
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== Do I Need E-Toll Cards for Indonesia? 2025 Update ==
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 8px 0;"><strong style="font-weight: bold;">Key Reality:</strong> Without a valid e-toll card with sufficient balance, you cannot pass through any toll gate in Indonesia. This applies to all toll roads nationwide, including the Trans-Java highway connecting Jakarta to Surabaya.</p>
  
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'''Yes, all toll roads in Indonesia require electronic payment.''' Since October 31, 2017, cash payments have been completely eliminated at all toll gates nationwide. All vehicles must use e-toll cards or contactless payment methods.
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 8px 0;"><strong style="font-weight: bold;">2025 Update:</strong> Trans-Java toll road network completed to Banyuwangi with 2025 rates. Jakarta-Surabaya route costs approximately Rp 883,500 (US$58) for passenger cars. Multiple e-toll providers ensure widespread availability.</p>
  
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'''Mandatory Electronic Payment:'''
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<h2 style="font-size: 24px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 25px 0 15px 0; border-bottom: 1px solid #a2a9b1; padding-bottom: 2px;">Indonesia Toll Costs: Current Rates</h2>
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* '''E-toll cards''' (Bank Mandiri, BCA Flazz, others)
 
−
* '''Contactless payment''' via mobile apps
 
−
* '''GTO (Automatic Toll Gates)''' throughout the network
 
−
* '''No cash accepted''' at any toll location
 
  
−
== Indonesia Toll Costs: Current Rates ==
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 8px 0;">Indonesia operates distance-based toll collection across its extensive highway network, with rates varying by route and vehicle class.</p>
  
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=== Vehicle Classification System (2025) ===
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<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 20px 0 10px 0;">Current Toll Rates by Vehicle Class (2025)</h3>
  
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<table class="toll-table">
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<table style="width: 100%; border-collapse: collapse; margin: 20px 0; font-size: 16px; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; color: #202122; outline: 1px solid #dee2e6;">
 
<tr>
 
<tr>
−
<th>Vehicle Class</th>
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<th style="padding: 12px; outline: 1px solid #dee2e6; text-align: left; font-weight: bold; color: #ffffff !important; background: #555555 !important;">Vehicle Class</th>
−
<th>Vehicle Types</th>
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<th style="padding: 12px; outline: 1px solid #dee2e6; text-align: left; font-weight: bold; color: #ffffff !important; background: #555555 !important;">Description</th>
−
<th>Typical Rate Range</th>
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<th style="padding: 12px; outline: 1px solid #dee2e6; text-align: left; font-weight: bold; color: #ffffff !important; background: #555555 !important;">Rate per km</th>
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<th>Examples</th>
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<th style="padding: 12px; outline: 1px solid #dee2e6; text-align: left; font-weight: bold; color: #ffffff !important; background: #555555 !important;">Example (100km)</th>
 
</tr>
 
</tr>
 
<tr>
 
<tr>
−
<td>Class I (Golongan I)</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Golongan I</td>
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<td>Cars, jeeps, pick-ups, small buses</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Passenger cars, motorcycles</td>
−
<td>IDR 2,500 - 15,000 per section</td>
+
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Rp 650-850</td>
−
<td>Sedans, SUVs, minivans</td>
+
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Rp 65,000-85,000</td>
 
</tr>
 
</tr>
 
<tr>
 
<tr>
−
<td>Class II (Golongan II)</td>
+
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">Golongan II</td>
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<td>Medium trucks (2 axles)</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">Small trucks, buses</td>
−
<td>IDR 5,000 - 30,000 per section</td>
+
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">Rp 1,200-1,600</td>
−
<td>Small trucks, delivery vehicles</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">Rp 120,000-160,000</td>
 
</tr>
 
</tr>
 
<tr>
 
<tr>
−
<td>Class III (Golongan III)</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Golongan III</td>
−
<td>Large trucks (3 axles)</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Medium trucks</td>
−
<td>IDR 7,500 - 45,000 per section</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Rp 1,800-2,400</td>
−
<td>Medium freight trucks</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Rp 180,000-240,000</td>
 
</tr>
 
</tr>
 
<tr>
 
<tr>
−
<td>Class IV (Golongan IV)</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">Golongan IV</td>
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<td>Heavy trucks (4+ axles)</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">Large trucks, trailers</td>
−
<td>IDR 10,000 - 60,000 per section</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">Rp 2,500-3,200</td>
−
<td>Large freight trucks, trailers</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">Rp 250,000-320,000</td>
 
</tr>
 
</tr>
 
<tr>
 
<tr>
−
<td>Class V (Golongan V)</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Golongan V</td>
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<td>Motorcycles</td>
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<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Heavy trucks, container vehicles</td>
−
<td>IDR 1,500 - 8,000 per section</td>
+
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Rp 3,500-4,500</td>
−
<td>All motorcycles, scooters</td>
+
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Rp 350,000-450,000</td>
 
</tr>
 
</tr>
 
</table>
 
</table>
  
−
=== Major Route Examples (Class I Vehicles - 2025) ===
+
<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 20px 0 10px 0;">Major Route Costs (Current Rates)</h3>
  
−
<table class="toll-table">
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 8px 0;"><strong style="font-weight: bold;">Trans-Java Routes (Golongan I vehicles):</strong></p>
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<tr>
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<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
−
<th>Route</th>
+
<li>Jakarta - Surabaya: Rp 883,500 (730km via Trans-Java)</li>
−
<th>Distance</th>
+
<li>Jakarta - Semarang: Rp 500,000+ (recommended balance)</li>
−
<th>Total Toll Cost</th>
+
<li>Jakarta - Bandung: Rp 45,000-65,000 (150km)</li>
−
<th>Travel Time</th>
+
<li>Surabaya - Malang: Rp 35,000-50,000 (90km)</li>
−
</tr>
+
</ul>
−
<tr>
+
 
−
<td>Jakarta - Bandung</td>
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 8px 0;"><strong style="font-weight: bold;">Other Major Networks:</strong></p>
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<td>150 km</td>
+
<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
−
<td>IDR 35,000 - 45,000</td>
+
<li>Medan - Binjai (Sumatra): Varies by section</li>
−
<td>2.5 hours</td>
+
<li>Palembang area network: Regional rates apply</li>
−
</tr>
+
<li>Bali Mandara Toll: Fixed section rates</li>
−
<tr>
+
</ul>
−
<td>Jakarta - Semarang</td>
+
 
−
<td>450 km</td>
+
<h2 style="font-size: 24px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 25px 0 15px 0; border-bottom: 1px solid #a2a9b1; padding-bottom: 2px;">How to Pay Indonesian Tolls</h2>
−
<td>IDR 377,500</td>
 
−
<td>6 hours</td>
 
−
</tr>
 
−
<tr>
 
−
<td>Jakarta - Solo/Yogya</td>
 
−
<td>550 km</td>
 
−
<td>IDR 453,500</td>
 
−
<td>7 hours</td>
 
−
</tr>
 
−
<tr>
 
−
<td>Jakarta - Surabaya</td>
 
−
<td>800 km</td>
 
−
<td>IDR 746,000</td>
 
−
<td>10 hours</td>
 
−
</tr>
 
−
<tr>
 
−
<td>Jakarta - Cirebon</td>
 
−
<td>250 km</td>
 
−
<td>IDR 151,500</td>
 
−
<td>3.5 hours</td>
 
−
</tr>
 
−
</table>
 
  
−
== How to Pay Indonesia Tolls ==
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 8px 0;">You can use the following e-toll cards to pay tolls in Indonesia:</p>
  
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=== E-Toll Card Options ===
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">1. Major Bank E-Toll Cards:</strong></p>
−
* '''Mandiri e-money:''' Most widely accepted, available at convenience stores
+
<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
−
* '''BCA Flazz:''' Popular alternative, bank-issued
+
<li>Flazz BCA: Most widely accepted, 10-year validity</li>
−
* '''BNI TapCash:''' Bank Negara Indonesia option
+
<li>e-Money Mandiri: Partnership with Jasa Marga, extensive network</li>
−
* '''BRIZZI (BRI):''' Bank Rakyat Indonesia card
+
<li>BRIZZI BRI: NFC-enabled, mobile banking top-up</li>
 +
<li>TapCash BNI: Multi-transport payment system</li>
 +
<li>Blink BTN: Mandiri e-Money compatible system</li>
 +
</ul>
  
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=== Purchase Locations ===
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">2. Regional Cards:</strong></p>
−
* '''Convenience stores:''' Indomaret, Alfamart (IDR 50,000 - card + balance)
+
<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
−
* '''Banks:''' All major Indonesian banks
+
<li>JakCard (DKI Jakarta): Jakarta area tolls and MRT</li>
−
* '''Gas stations:''' Pertamina, Shell stations
+
<li>GazCard (Pertamina): Gas stations and toll integration</li>
−
* '''Toll plazas:''' Limited availability at entry points
+
<li>Indomaret Card: Retail and toll payment combination</li>
 +
</ul>
  
−
=== Mobile Payment Integration ===
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">3. Top-Up Methods:</strong></p>
−
* '''GoPay:''' E-wallet integration at select locations
+
<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
−
* '''OVO:''' Contactless payment via mobile app
+
<li>Mobile banking apps with NFC functionality</li>
−
* '''DANA:''' Digital wallet for toll payments
+
<li>ATMs from issuing banks</li>
−
* '''LinkAja:''' Government-backed e-wallet
+
<li>E-commerce platforms (Tokopedia, Shopee)</li>
 +
<li>Minimarkets (Indomaret, Alfamart)</li>
 +
<li>Bank branches and designated agents</li>
 +
</ul>
  
−
== Recent Changes (2025) ==
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;">To calculate toll costs for cars, trucks, motorcycles and all vehicle types across Indonesian toll roads, use TollGuru Indonesia toll calculator</p>
  
−
* '''New regulation GR 23/2024:''' Updated toll road governance and tariff adjustment rules
+
<div style="text-align: center; margin: 20px 0;">
−
* '''Enhanced enforcement:''' Stricter penalties for unpaid tolls
+
<html>
−
* '''Expanded network:''' Trans-Java completion, new Sumatra sections
+
<a href="https://tollguru.com/toll-calculator-indonesia"><button class="custom-button button-orange" type="button">Indonesia Toll Calculator</button></a>
−
* '''Technology upgrades:''' Improved GTO (automatic toll gate) systems
+
</html>
−
* '''Multi-lane free flow:''' Pilot programs for barrier-free tolling
+
</div>
  
−
== Indonesia vs. Neighboring Countries ==
+
<h2 style="font-size: 24px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 25px 0 15px 0; border-bottom: 1px solid #a2a9b1; padding-bottom: 2px;">Recent Changes (2025)</h2>
  
−
<table class="toll-table">
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">Network Expansion:</strong></p>
−
<tr>
+
<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
−
<th>Country</th>
+
<li>Trans-Java completion to Banyuwangi (eastern terminus)</li>
−
<th>System Type</th>
+
<li>Probolinggo-Banyuwangi section operational</li>
−
<th>Payment Methods</th>
+
<li>Enhanced connectivity to ferry terminals for Bali access</li>
−
<th>Typical Cost (Car)</th>
+
</ul>
−
<th>Network Size</th>
 
−
</tr>
 
−
<tr>
 
−
<td>Indonesia</td>
 
−
<td>Electronic-only</td>
 
−
<td>E-toll cards, mobile</td>
 
−
<td>IDR 2,500-15,000/section</td>
 
−
<td>2,893 km</td>
 
−
</tr>
 
−
<tr>
 
−
<td>Malaysia</td>
 
−
<td>Mixed (electronic + cash)</td>
 
−
<td>Touch 'n Go, cash</td>
 
−
<td>RM 1.50-8.00/section</td>
 
−
<td>1,400+ km</td>
 
−
</tr>
 
−
<tr>
 
−
<td>Singapore</td>
 
−
<td>Electronic Road Pricing</td>
 
−
<td>IU device, credit cards</td>
 
−
<td>S$1.50-6.00/gantry</td>
 
−
<td>City-wide ERP</td>
 
−
</tr>
 
−
<tr>
 
−
<td>Thailand</td>
 
−
<td>Mixed systems</td>
 
−
<td>M-Pass, cash</td>
 
−
<td>THB 25-120/section</td>
 
−
<td>450+ km</td>
 
−
</tr>
 
−
<tr>
 
−
<td>Philippines</td>
 
−
<td>Mixed (electronic + cash)</td>
 
−
<td>Autosweep, cash</td>
 
−
<td>PHP 15-150/section</td>
 
−
<td>626 km</td>
 
−
</tr>
 
−
</table>
 
  
−
== Major Toll Road Networks ==
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">Payment System Updates:</strong></p>
 +
<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
 +
<li>Enhanced NFC mobile top-up across all major providers</li>
 +
<li>Maximum e-toll balance increased to Rp 2,000,000 per card</li>
 +
<li>Monthly transaction limit raised to Rp 20,000,000</li>
 +
</ul>
  
−
=== Java Island (Primary Network) ===
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">Seasonal Adjustments:</strong></p>
−
* '''Trans-Java Toll Road:''' Jakarta to Surabaya (800+ km)
+
<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
−
* '''Jakarta Inner/Outer Ring Roads:''' Urban expressways
+
<li>Lebaran (Eid) 2025: 20% discount on selected routes</li>
−
* '''Cipularang Toll Road:''' Jakarta-Bandung connection
+
<li>Holiday season traffic management systems enhanced</li>
−
* '''Semarang-Solo Toll Road:''' Central Java corridor
+
<li>Extended operating hours for customer service centers</li>
 +
</ul>
  
−
=== Sumatra Island (Expanding) ===
+
<h2 style="font-size: 24px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 25px 0 15px 0; border-bottom: 1px solid #a2a9b1; padding-bottom: 2px;">Common Mistakes to Avoid</h2>
−
* '''Trans-Sumatra Toll Road:''' Planned Lampung to Aceh
 
−
* '''Medan-Binjai-Tebing Tinggi:''' North Sumatra network
 
−
* '''Pekanbaru-Dumai:''' Riau province connection
 
  
−
=== Other Islands ===
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">Insufficient Balance:</strong></p>
−
* '''Bali:''' Ngurah Rai Bypass, Gilimanuk-Mengwi
+
<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
−
* '''Kalimantan:''' Balikpapan-Samarinda Toll Road
+
<li>Always prepare 2x expected toll costs for long journeys</li>
−
* '''Sulawesi:''' Planned Makassar metropolitan network
+
<li>Jakarta-Surabaya: Minimum Rp 1,000,000 balance recommended</li>
 +
<li>Check balance before departure - no cash alternatives exist</li>
 +
</ul>
  
−
== Planning Your Indonesia Journey ==
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">Card Compatibility:</strong></p>
 +
<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
 +
<li>Use same e-toll card for entry and exit on closed toll systems</li>
 +
<li>Ensure card is RFID-enabled and properly functioning</li>
 +
<li>Keep spare e-toll card for emergencies</li>
 +
</ul>
  
−
=== Cost Considerations ===
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">Top-Up Planning:</strong></p>
−
* '''Class I vehicles:''' Budget IDR 3,000-5,000 per 100km
+
<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
−
* '''Motorcycles:''' Approximately 50% of car rates
+
<li>Mobile banking top-up requires NFC-enabled smartphone</li>
−
* '''Trucks:''' Rates increase significantly with axle count
+
<li>Rest area top-up stations may have limited availability</li>
−
* '''Seasonal variations:''' Higher traffic during Eid holidays
+
<li>Plan top-up stops before entering toll roads</li>
 +
</ul>
  
−
=== Travel Tips ===
+
<h2 style="font-size: 24px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 25px 0 15px 0; border-bottom: 1px solid #a2a9b1; padding-bottom: 2px;">Planning Your Journey</h2>
−
* '''Pre-load cards:''' Ensure sufficient balance before travel
 
−
* '''Traffic timing:''' Avoid peak hours and holiday periods
 
−
* '''Route planning:''' Use official Jasa Marga route calculators
 
−
* '''Emergency funds:''' Keep extra balance for unexpected route changes
 
  
−
== Frequently Asked Questions ==
+
<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 20px 0 10px 0;">Cost Considerations</h3>
 +
<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
 +
<li>Daily costs: Rp 100,000-300,000 for regional travel</li>
 +
<li>Cross-Java travel: Rp 800,000-1,000,000 for Jakarta-Surabaya</li>
 +
<li>Seasonal discounts: 20% off during major holidays</li>
 +
</ul>
  
−
=== Can I use cash on Indonesian toll roads? ===
+
<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 20px 0 10px 0;">Alternative Routes</h3>
−
No, all toll roads have been completely cashless since October 2017. You must use e-toll cards or electronic payment methods.
+
<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
 +
<li>National roads (Jalan Nasional): Toll-free but significantly slower</li>
 +
<li>Provincial roads: Local alternatives with varying conditions</li>
 +
<li>Time difference: Toll roads 2-3x faster than free alternatives</li>
 +
</ul>
  
−
=== Where can I buy and reload e-toll cards? ===
+
<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 20px 0 10px 0;">Peak Travel Periods</h3>
−
Available at Indomaret, Alfamart convenience stores (IDR 50,000 total: IDR 10,000 card + IDR 40,000 balance), banks, and gas stations.
+
<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
 +
<li>Lebaran (Eid): Massive exodus from Jakarta, plan extra time</li>
 +
<li>Christmas/New Year: Popular vacation period</li>
 +
<li>School holidays: Increased family travel</li>
 +
</ul>
  
−
=== Do different toll operators accept the same cards? ===
+
<h2 style="font-size: 24px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 25px 0 15px 0; border-bottom: 1px solid #a2a9b1; padding-bottom: 2px;">Regional Toll Information</h2>
−
Yes, major e-toll cards (Mandiri e-money, BCA Flazz) work across all toll operators including Jasa Marga, Hutama Karya, and private companies.
 
  
−
=== What happens if my card has insufficient balance? ===
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">Java - Primary Network:</strong></p>
−
You cannot pass through the toll gate. You must reload at the toll plaza or reverse to exit (if possible). Some locations offer emergency top-up services.
+
<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
 +
<li>Trans-Java Highway: 1,167km Merak to Banyuwangi</li>
 +
<li>Jabodetabek network: Jakarta metropolitan area</li>
 +
<li>South Java network: Alternative mountain routes</li>
 +
</ul>
  
−
=== Are there discounts for frequent users? ===
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">Sumatra - Growing Network:</strong></p>
−
Currently, Indonesia doesn't offer frequent user discounts, but some corporate programs exist for fleet operators.
+
<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
 +
<li>Trans-Sumatra highway sections under development</li>
 +
<li>Medan-Binjai: Operational toll sections</li>
 +
<li>Palembang area: Regional toll networks</li>
 +
</ul>
  
−
=== Can tourists easily get e-toll cards? ===
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">Other Islands:</strong></p>
−
Yes, cards are available at convenience stores nationwide without documentation requirements. International credit cards can be used for some mobile payment options.
+
<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
 +
<li>Bali Mandara Toll: Airport and Benoa Port connections</li>
 +
<li>Kalimantan: Limited toll road development</li>
 +
<li>Sulawesi: Planning stages for major routes</li>
 +
</ul>
  
−
=== How do I check my card balance? ===
+
<h2 style="font-size: 24px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 25px 0 15px 0; border-bottom: 1px solid #a2a9b1; padding-bottom: 2px;">Frequently Asked Questions</h2>
−
Balance readers are available at toll gates, convenience stores, and through mobile apps linked to your card.
 
  
−
== Enforcement & Penalties ==
+
<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 15px 0 8px 0;">Can I pay cash for tolls in Indonesia?</h3>
 +
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 8px 0;">No, absolutely not. All Indonesian toll roads require electronic payment via e-toll cards. Cash payments have been completely eliminated from the toll system.</p>
  
−
=== Violation Consequences ===
+
<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 15px 0 8px 0;">What happens if my e-toll balance is insufficient?</h3>
−
* '''Gate jumping:''' Significant fines and potential vehicle impoundment
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 8px 0;">You cannot exit the toll road without sufficient balance. You must top up your card at the toll plaza or nearby facilities before proceeding. Some toll plazas have emergency top-up services.</p>
−
* '''Wrong classification:''' Additional charges based on actual vehicle class
 
−
* '''Insufficient balance:''' Cannot proceed until payment resolved
 
  
−
=== Technology Monitoring ===
+
<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 15px 0 8px 0;">Which e-toll card is best for tourists?</h3>
−
* '''Automatic vehicle classification:''' Sensors detect vehicle type and axle count
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 8px 0;">Flazz BCA or e-Money Mandiri are recommended for tourists due to their wide acceptance and easy top-up options. Both work on all toll roads and can be purchased at airports and major stores.</p>
−
* '''CCTV surveillance:''' Full coverage at all toll locations
 
−
* '''License plate recognition:''' Enhanced enforcement capabilities
 
  
−
== Regional Development & Future Plans ==
+
<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 15px 0 8px 0;">How much should I budget for Jakarta to Surabaya?</h3>
 +
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 8px 0;">Budget Rp 1,000,000 minimum for a passenger car. The actual toll cost is around Rp 883,500, but extra balance ensures you can handle any route changes or additional charges.</p>
  
−
=== Network Expansion (2025-2030) ===
+
<h3 style="font-size: 20px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 15px 0 8px 0;">Can I use the same card for different toll operators?</h3>
−
* '''Trans-Sumatra completion:''' Connecting all major Sumatra cities
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 8px 0;">Yes, all major e-toll cards (Flazz BCA, e-Money Mandiri, BRIZZI, TapCash) work across the entire Indonesian toll network regardless of the operating company.</p>
−
* '''Eastern Indonesia:''' New networks in Sulawesi and Papua
 
−
* '''Urban connections:''' Enhanced metropolitan area expressways
 
−
* '''International links:''' Improved connections to Malaysia and Singapore
 
  
−
=== Technology Advancement ===
+
<h2 style="font-size: 24px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 25px 0 15px 0; border-bottom: 1px solid #a2a9b1; padding-bottom: 2px;">Indonesia vs. Neighboring Countries</h2>
−
* '''Multi-lane free flow:''' Elimination of toll barriers
 
−
* '''GPS-based tolling:''' Distance-based charging pilots
 
−
* '''Integrated payment:''' Unified national electronic payment system
 
  
−
== Major Toll Operators ==
+
<table style="width: 100%; border-collapse: collapse; margin: 20px 0; font-size: 16px; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; color: #202122; outline: 1px solid #dee2e6;">
 +
<tr>
 +
<th style="padding: 12px; outline: 1px solid #dee2e6; text-align: left; font-weight: bold; color: #ffffff !important; background: #555555 !important;">Country</th>
 +
<th style="padding: 12px; outline: 1px solid #dee2e6; text-align: left; font-weight: bold; color: #ffffff !important; background: #555555 !important;">System Type</th>
 +
<th style="padding: 12px; outline: 1px solid #dee2e6; text-align: left; font-weight: bold; color: #ffffff !important; background: #555555 !important;">Typical Cost</th>
 +
<th style="padding: 12px; outline: 1px solid #dee2e6; text-align: left; font-weight: bold; color: #ffffff !important; background: #555555 !important;">Coverage</th>
 +
</tr>
 +
<tr>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Indonesia</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Electronic only</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Rp 650-850/km</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Trans-Java, regional</td>
 +
</tr>
 +
<tr>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">[[malaysia-toll|Malaysia]]</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">PLUS highway system</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">RM 0.08-0.15/km</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">Peninsular network</td>
 +
</tr>
 +
<tr>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">[[singapore-motorways-tolls-and-toll-information|Singapore]]</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Electronic Road Pricing</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">S$0.50-3.00/trip</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">City center zones</td>
 +
</tr>
 +
<tr>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">[[thailand-toll|Thailand]]</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">Distance-based tolls</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">฿2-4/km</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #ffffff;">Major highways</td>
 +
</tr>
 +
<tr>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">[[philippines-expressway-tolls-and-toll-information|Philippines]]</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Electronic toll collection</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">₱2-8/km</td>
 +
<td style="padding: 12px; outline: 1px solid #dee2e6; background: #f5f7fa;">Luzon expressways</td>
 +
</tr>
 +
</table>
  
−
=== State-Owned Enterprises ===
+
<h2 style="font-size: 24px; font-weight: bold; color: #202122; font-family: Georgia, 'Times New Roman', serif; margin: 25px 0 15px 0; border-bottom: 1px solid #a2a9b1; padding-bottom: 2px;">Useful Links & Resources</h2>
−
* '''Jasa Marga:''' Largest operator (75% of network)
 
−
* '''Hutama Karya:''' Government construction and operation
 
−
* '''Waskita Toll Road:''' State enterprise subsidiary
 
  
−
=== Private Operators ===
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">Official Toll Operators:</strong></p>
−
* '''Citra Marga Nusaphala Persada:''' Major private concessionaire
+
<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
−
* '''Astra Infra:''' Part of Astra Group
+
<li>PT Jasa Marga: jasamarga.com - Primary toll road operator</li>
−
* '''Various regional operators:''' Provincial and local concessions
+
<li>Hutama Karya: hutamakarya.com - Trans-Java sections</li>
 +
<li>Waskita Toll Road: waskita.co.id - Regional networks</li>
 +
</ul>
  
−
== Contact Information ==
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">E-Toll Card Providers:</strong></p>
 +
<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
 +
<li>BCA Flazz: bca.co.id - Most widely accepted</li>
 +
<li>Bank Mandiri e-Money: bankmandiri.co.id - Jasa Marga partner</li>
 +
<li>BRI BRIZZI: bri.co.id - Mobile banking integration</li>
 +
<li>BNI TapCash: bni.co.id - Multi-transport payment</li>
 +
</ul>
  
−
=== Regulatory Authority ===
+
<p style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 10px 0;"><strong style="font-weight: bold;">Customer Service:</strong></p>
−
* '''BPJT (Toll Road Regulatory Agency):''' Ministry of Public Works and Housing
+
<ul style="font-size: 16px; color: #202122; font-family: Georgia, 'Times New Roman', serif; line-height: 1.6; margin: 5px 0; padding-left: 30px;">
−
* '''Emergency services:''' 112 (national emergency number)
+
<li>Jasa Marga Customer Care: 14080</li>
−
* '''Traffic information:''' Available via radio and mobile apps
+
<li>BCA Customer Service: 1500 888</li>
 +
<li>Bank Mandiri Call Center: 14000</li>
 +
<li>Emergency Services: 112</li>
 +
</ul>
  
−
=== Major Operator Contacts ===
+
</div>
−
* '''Jasa Marga:''' www.jasamarga.com
 
−
* '''Customer service:''' Available at major toll plazas
 
−
* '''Mobile apps:''' JasaMarga Mobile for route planning and traffic info
 
  
−
<div style="text-align: center; margin: 30px 0;">
+
<div class="shadowCard">
−
[https://tollguru.com/toll-calculator-indonesia Calculate Your Indonesia Travel Costs]
+
<h3 style="color: #202122; margin: 0 0 10px 0; font-size: 18px; font-family: Georgia, 'Times New Roman', serif; text-align: center;">Found outdated content or toll information? Join us to keep toll information accurate.</h3>
 +
<div style="margin: 15px 0; text-align: center;">
 +
<html>
 +
<a href="https://tollguru.com/contact"><button class="custom-button button-orange" style="margin-right: 10px;" type="button">Report Issue</button></a>
 +
<a href="https://tollguru.com/toll-wiki/index.php?title=Special:CreateAccount&returnto=home-page"><button class="custom-button button-orange" type="button">Join Contributors</button></a>
 +
</html>
 +
</div>
 
</div>
 
</div>
  
 
</div>
 
</div>

Latest revision as of 07:38, 4 July 2025



Click on the map to open toll wiki for a country/state

Indonesia Toll Roads Complete Guide

System: Electronic toll collection only (E-Toll mandatory)
Coverage: Trans-Java (1,167km), Sumatra, Bali networks
Currency: Indonesian Rupiah (IDR)
Technology: RFID e-toll cards, NFC mobile top-up
Operators: Jasa Marga, Hutama Karya, Waskita Toll Road, private concessionaires

Do I Need E-Toll for Indonesia? 2025 Update

Yes, you absolutely need an e-toll card to drive on Indonesian toll roads - cash payments are completely prohibited. Indonesia operates a 100% electronic toll collection system with no alternative payment methods at toll gates.

Key Reality: Without a valid e-toll card with sufficient balance, you cannot pass through any toll gate in Indonesia. This applies to all toll roads nationwide, including the Trans-Java highway connecting Jakarta to Surabaya.

2025 Update: Trans-Java toll road network completed to Banyuwangi with 2025 rates. Jakarta-Surabaya route costs approximately Rp 883,500 (US$58) for passenger cars. Multiple e-toll providers ensure widespread availability.

Indonesia Toll Costs: Current Rates

Indonesia operates distance-based toll collection across its extensive highway network, with rates varying by route and vehicle class.

Current Toll Rates by Vehicle Class (2025)

Vehicle Class Description Rate per km Example (100km)
Golongan I Passenger cars, motorcycles Rp 650-850 Rp 65,000-85,000
Golongan II Small trucks, buses Rp 1,200-1,600 Rp 120,000-160,000
Golongan III Medium trucks Rp 1,800-2,400 Rp 180,000-240,000
Golongan IV Large trucks, trailers Rp 2,500-3,200 Rp 250,000-320,000
Golongan V Heavy trucks, container vehicles Rp 3,500-4,500 Rp 350,000-450,000

Major Route Costs (Current Rates)

Trans-Java Routes (Golongan I vehicles):

  • Jakarta - Surabaya: Rp 883,500 (730km via Trans-Java)
  • Jakarta - Semarang: Rp 500,000+ (recommended balance)
  • Jakarta - Bandung: Rp 45,000-65,000 (150km)
  • Surabaya - Malang: Rp 35,000-50,000 (90km)

Other Major Networks:

  • Medan - Binjai (Sumatra): Varies by section
  • Palembang area network: Regional rates apply
  • Bali Mandara Toll: Fixed section rates

How to Pay Indonesian Tolls

You can use the following e-toll cards to pay tolls in Indonesia:

1. Major Bank E-Toll Cards:

  • Flazz BCA: Most widely accepted, 10-year validity
  • e-Money Mandiri: Partnership with Jasa Marga, extensive network
  • BRIZZI BRI: NFC-enabled, mobile banking top-up
  • TapCash BNI: Multi-transport payment system
  • Blink BTN: Mandiri e-Money compatible system

2. Regional Cards:

  • JakCard (DKI Jakarta): Jakarta area tolls and MRT
  • GazCard (Pertamina): Gas stations and toll integration
  • Indomaret Card: Retail and toll payment combination

3. Top-Up Methods:

  • Mobile banking apps with NFC functionality
  • ATMs from issuing banks
  • E-commerce platforms (Tokopedia, Shopee)
  • Minimarkets (Indomaret, Alfamart)
  • Bank branches and designated agents

To calculate toll costs for cars, trucks, motorcycles and all vehicle types across Indonesian toll roads, use TollGuru Indonesia toll calculator

Recent Changes (2025)

Network Expansion:

  • Trans-Java completion to Banyuwangi (eastern terminus)
  • Probolinggo-Banyuwangi section operational
  • Enhanced connectivity to ferry terminals for Bali access

Payment System Updates:

  • Enhanced NFC mobile top-up across all major providers
  • Maximum e-toll balance increased to Rp 2,000,000 per card
  • Monthly transaction limit raised to Rp 20,000,000

Seasonal Adjustments:

  • Lebaran (Eid) 2025: 20% discount on selected routes
  • Holiday season traffic management systems enhanced
  • Extended operating hours for customer service centers

Common Mistakes to Avoid

Insufficient Balance:

  • Always prepare 2x expected toll costs for long journeys
  • Jakarta-Surabaya: Minimum Rp 1,000,000 balance recommended
  • Check balance before departure - no cash alternatives exist

Card Compatibility:

  • Use same e-toll card for entry and exit on closed toll systems
  • Ensure card is RFID-enabled and properly functioning
  • Keep spare e-toll card for emergencies

Top-Up Planning:

  • Mobile banking top-up requires NFC-enabled smartphone
  • Rest area top-up stations may have limited availability
  • Plan top-up stops before entering toll roads

Planning Your Journey

Cost Considerations

  • Daily costs: Rp 100,000-300,000 for regional travel
  • Cross-Java travel: Rp 800,000-1,000,000 for Jakarta-Surabaya
  • Seasonal discounts: 20% off during major holidays

Alternative Routes

  • National roads (Jalan Nasional): Toll-free but significantly slower
  • Provincial roads: Local alternatives with varying conditions
  • Time difference: Toll roads 2-3x faster than free alternatives

Peak Travel Periods

  • Lebaran (Eid): Massive exodus from Jakarta, plan extra time
  • Christmas/New Year: Popular vacation period
  • School holidays: Increased family travel

Regional Toll Information

Java - Primary Network:

  • Trans-Java Highway: 1,167km Merak to Banyuwangi
  • Jabodetabek network: Jakarta metropolitan area
  • South Java network: Alternative mountain routes

Sumatra - Growing Network:

  • Trans-Sumatra highway sections under development
  • Medan-Binjai: Operational toll sections
  • Palembang area: Regional toll networks

Other Islands:

  • Bali Mandara Toll: Airport and Benoa Port connections
  • Kalimantan: Limited toll road development
  • Sulawesi: Planning stages for major routes

Frequently Asked Questions

Can I pay cash for tolls in Indonesia?

No, absolutely not. All Indonesian toll roads require electronic payment via e-toll cards. Cash payments have been completely eliminated from the toll system.

What happens if my e-toll balance is insufficient?

You cannot exit the toll road without sufficient balance. You must top up your card at the toll plaza or nearby facilities before proceeding. Some toll plazas have emergency top-up services.

Which e-toll card is best for tourists?

Flazz BCA or e-Money Mandiri are recommended for tourists due to their wide acceptance and easy top-up options. Both work on all toll roads and can be purchased at airports and major stores.

How much should I budget for Jakarta to Surabaya?

Budget Rp 1,000,000 minimum for a passenger car. The actual toll cost is around Rp 883,500, but extra balance ensures you can handle any route changes or additional charges.

Can I use the same card for different toll operators?

Yes, all major e-toll cards (Flazz BCA, e-Money Mandiri, BRIZZI, TapCash) work across the entire Indonesian toll network regardless of the operating company.

Indonesia vs. Neighboring Countries

Country System Type Typical Cost Coverage
Indonesia Electronic only Rp 650-850/km Trans-Java, regional
Malaysia PLUS highway system RM 0.08-0.15/km Peninsular network
Singapore Electronic Road Pricing S$0.50-3.00/trip City center zones
Thailand Distance-based tolls ฿2-4/km Major highways
Philippines Electronic toll collection ₱2-8/km Luzon expressways

Useful Links & Resources

Official Toll Operators:

  • PT Jasa Marga: jasamarga.com - Primary toll road operator
  • Hutama Karya: hutamakarya.com - Trans-Java sections
  • Waskita Toll Road: waskita.co.id - Regional networks

E-Toll Card Providers:

  • BCA Flazz: bca.co.id - Most widely accepted
  • Bank Mandiri e-Money: bankmandiri.co.id - Jasa Marga partner
  • BRI BRIZZI: bri.co.id - Mobile banking integration
  • BNI TapCash: bni.co.id - Multi-transport payment

Customer Service:

  • Jasa Marga Customer Care: 14080
  • BCA Customer Service: 1500 888
  • Bank Mandiri Call Center: 14000
  • Emergency Services: 112

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